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CASE STUDY
ENGAGEMENT
Business Process Review
WEBSITE
Lambton College improves data quality by altering their business practices as a result of a thorough Business Process Review (BPR).
Business Need
Lambton College requested a review of the new implementation of Colleague Payroll and improve/suggest alternate methods that work for a Canadian Institution.
Solution
OA Solutions provided on demand training of all staff while reviewing current practices to determine potential efficiency gains.
Outcomes
Better training than vendor provided
Documentation on all items covered
Expert advice from a Canadian perspective
Altered business practices that improved data quality
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