CASE STUDY

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ENGAGEMENT

Business Process Review

Lambton College improves data quality by altering their business practices as a result of a thorough Business Process Review (BPR).

Business Need

Lambton College requested a review of the new implementation of Colleague Payroll and improve/suggest alternate methods that work for a Canadian Institution.

Solution

OA Solutions provided on demand training of all staff while reviewing current practices to determine potential efficiency gains.

Outcomes

Better training than vendor provided

Documentation on all items covered

Expert advice from a Canadian perspective

Altered business practices that improved data quality