The primary role of a Systems Administrator in our Technical Services Team is to provide infrastructure support to post-secondary institutions across Canada and the United States.  Our staff work remotely across Canada.  

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Accountability

• Work with clients to assess and document business needs, model processes and information, conduct research, and evaluate for improvements

• Ensures career and performance plans are reviewed and updated on schedule

• Achieves target utilization as negotiated with the team lead

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Responsibilities

• Work with clients to assess and document business needs, model processes and information, conduct research, and evaluate for improvements

• Advocate for clients to ensure that their requirements and objectives are being met while balancing OA Solutions’ project interests

• Work with technical team to design high level solutions

• Plan and coordinate solution delivery, implementation, and change management

• Ensure project deliverables meet standards of quality defined for project, client, and QA

• Support project management with containing client expectations within scope and budget

• Produce project deliverables within scope, schedule, and budget

• Actively supports team lead by providing guidance and mentoring to junior team members

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Qualifications

• Business Analysis Certification

• Minimum three years experience in business analysis projects which delivered processes from analysis to implementation of a business solution

• Proven experience in developing and managing client relationships

• Proven experience with all stages of business system implementation and with system development lifecycles

• Proven experience with facilitating and presenting to stakeholder groups

• Proven analysis and problem-solving skills

• Excellent technical writing and communications skills

• Proven experience with business process modelling and data modelling methods and tools

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Compensation

• Salary is competitive and commensurate with your experience

• In addition, we offer a generous compensation package, including mid-year and year-end profit sharing, and company paid group health benefit plan