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System Administrator - Ellucian® Colleague® DRAFT

Full Time - Remote (Contract position may be considered)

The System Administrator is primarily responsible for the implementation, maintenance and support of the Ellucian Colleague ERP web applications (Webadvisor and Self Service), Colleague User Interface (Web UI) and Ellucian Colleague ERP reporting solutions (CROA and Synoptix). In addition, is responsible for the daily tasks associated in the operation and stability of these environments, monitoring of performance, and troubleshooting of any hardware/software issues. This position requires staying current with software upgrades and patches. This position will work closely with other team members so must have an overall understanding of the Colleague environment. 


  • Participates with Team Lead in decisions about his/her own placement on projects according to a personal career plan

  • Takes increasing responsibility and participation in discussions about best practices for solution delivery

  • Participates in internal decision making and problem-solving regarding project prioritization, resource allocation, and deliverables


  • Install and configure software and all the required WebAdvisor/Self Service components such as Servlet exec, java, .NET, IIS, Visual Studio. Work with Unix administrator to create listeners, assign ports, etc.;

  • Configure WebAdvisor/Self Service using Colleague UI and SA Valet;

  • Install and configure Web UI software and maintain client specific parameters and settings. Work with Unix administrator to create listeners, assign ports, etc.;

  • Monitor performance and maintain an overall understanding of the linkages to Colleague environment;

  • Provide user support and troubleshoot any issues;

  • Install and configure SAP Business Objects software, maintain user access and security;

  • Work with business unit to discuss reporting and data needs;

  • Maintain/customize data transforms, universes and/or queries/filters;

  • Install and configure Synoptix client and server software, maintain user access and security;

  • Install and configure web portal;

  • Provide user support and troubleshoot any reported issues;

  • Ensure proper functioning and optimal performance of windows servers for the various applications that integrate/communicate with Colleague ERP;

  • Investigate and resolve issues with access, connectivity and configuration of the ERP environments;

  • Perform other duties directly related to this position as assigned.


  • Expert knowledge of current Colleague® technologies

  • Experience with SQL

  • Experience with SQL Database is a plus

  • Programming expertise

  • System Administration knowledge

  • Experience with installation of new releases and updates

  • Experience with Envision, Self Service, Workflow and ELF programming. UniBasic, UniQuery, UniObjects, TOOL Kit and Colleague Studio

  • Strong knowledge of Self Service with the ability to create modifications

  • Experience with Ethos and Ethos Extend is a plus but not required

  • Self-directed with the ability to manage multiple projects and exercise sound problem-solving

  • Excellent written and verbal communication skills and a strong customer service approach

  • Strong desire to learn and collaborate with team members and clients

  • Proven experience in developing and managing client relationships

  • Proven experience with all stages of business system implementation and with system development lifecycles

  • Proven experience with facilitating and presenting to stakeholder groups

  • Proven analysis and problem-solving skills

  • Excellent technical writing and communications skills

  • Proven experience with business process modelling and data modelling methods and tools


  • Salary starts at $78,000 and is commensurate with your experience and qualifications

  • In addition, we offer a generous compensation package, including profit sharing and enrollment in the company's health and dental plan

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