Are you looking for a flexible approach?
With most consulting and training firms, customizing engagements to fit client needs is the exception. At OA, it’s how we do business. Based on our proven process, each OA implementation is approached with a standard set of tools. However, no two engagements are the same, and using the tools as the situation dictates maximizes client success. Our clients tell us time and again that they value this flexibility.
Our customized approach involves working the business problem through a series of processes that ensure the institution’s proposed solution set is fully aligned with the needs of the institution and is to be implemented in a manner that mitigates project risk. Our approach involves evaluating the business problem, the solution, and the implementation in the context of the business users (people), business processes, and technology. This People-Process-Technology context is key to ensuring that the overall solution is balanced across the capabilities and adaptabilities of the organization.
OA Solutions emphasizes the need to apply solutions that work horizontally through the whole organization therefore taking advantage of the fully integrated ERP system. Vertical solutions are not implemented unless full horizontal impact is assessed.
Typical steps in a consulting engagement:
1. Identify the Business Objectives and Outcomes
We establish the intended business outcomes and objectives for the initiative; these outcomes are defined in the context of the institution’s People, Processes, and Technologies. A good starting point is by reviewing areas of difficulties as identified by the institution as this often leads to and highlights business practices in need of re-engineering.
2. Evaluate Business Needs
With the business objectives defined, we will work through the process of defining the core Business Processes impacted by the overall objectives and outcomes defined above. These processes will then be used to articulate business requirements of the target solution set.
3. Define Solution Map
With our core processes identified, the team will map the appropriate processes to the functional capabilities available in best of breed post-secondary education enterprise business solutions. The intention is to use this information to establish a baseline of functional requirements using real business scenarios to identify solution options and evaluate solution fit.
4. Prepare Roadmap
With a mapping of Outcomes to Processes to Functionality necessary to guide the evaluation of solution options. This step involves clearly defining the appropriate activities, roles and responsibilities necessary to move the solution through a successful Evaluation, Procurement, Configuration and Deployment.
5. Evaluate / Procure / Implement
The final phase of the project involves carrying out the activities defined within the Roadmap. Activities involve evaluation of products and recommendations, procurement of solution(s), implementation of the core systems and integration across solutions and enterprise resources and a planned set of release cycles and training.